The Mega Upgrade '24 [support/request topic]

This section is to discuss forum related matters. Per guidelines, disciplinary actions taken against member(s) past and present will not be discussed.
We understand some discussion may become heated, but all we ask is that you remain civil at all times. This forum is meant to give you, the member, an outlet to discuss how we can improve the forum in many different ways. Therefore, it is to be used to come up with solutions - not cause more problems!

Moderators: FECC-Moderator, Moderator5, Moderator3, Site Mechanic


User avatar

Topic author
fecc-mechanic
Tech Guru.
Posts: 6681
Registered for: 21 years 5 months
Location: Memphis, TN
Mood:
Has thanked: 908 times
Been thanked: 507 times
Age: 42

Re: The Mega Upgrade [support/request topic]

Post by fecc-mechanic »

Could you describe a bit more about what is happening? What style/theme you are using as well??


All the best from Memphis,
Jordan

Like the work/support being done to keep the "Elvis World" online? Feel free to send a tip to me via PayPal at sales@elvicities.com

Image

fa-boltfa-boltPlease send all tech support requests to: tech@elvicities.comfa-boltfa-bolt

Make sure to visit my friends at the EAP society (https://eapsociety.com/)! It's a movement! For all generations of fans! And it's worth supporting!!!

User avatar

luckyjackson1
Posts: 9176
Registered for: 14 years 3 months
Location: Germany, pretty close to Bad Nauheim
Has thanked: 1855 times
Been thanked: 1183 times

Re: The Mega Upgrade [support/request topic]

Post by luckyjackson1 »

I'm using FECC-Modern, Jordan. By the way, by trying to post a reply I just received two nice error messages:

a) This page does not work www.elvis-collectors.com is currently unable to process this request. HTTP ERROR 500

and b)


Does that mean anything to you? Maybe it helps.

By the way, am I just plainly dumb or is there that "Quick Reply" field only now? I don't like it to have to click on "Full Editor & Preview" all the time just to get me my Smilies :D
Just a remark, no criticism - as usual, my friend.


When the evening shadows fall
And you're wondering who to call
For a little company
There's always me

User avatar

Topic author
fecc-mechanic
Tech Guru.
Posts: 6681
Registered for: 21 years 5 months
Location: Memphis, TN
Mood:
Has thanked: 908 times
Been thanked: 507 times
Age: 42

Re: The Mega Upgrade [support/request topic]

Post by fecc-mechanic »

luckyjackson1 wrote:
Wed Jan 08, 2020 10:45 pm
I'm using FECC-Modern, Jordan. By the way, by trying to post a reply I just received two nice error messages:

a) This page does not work www.elvis-collectors.com is currently unable to process this request. HTTP ERROR 500

and b)

Does that mean anything to you? Maybe it helps.

By the way, am I just plainly dumb or is there that "Quick Reply" field only now? I don't like it to have to click on "Full Editor & Preview" all the time just to get me my Smilies :D
Just a remark, no criticism - as usual, my friend.
Hi!
Those two errors mentioned are due to some background cleanup I was doing.
Just hit the "quote" " icon next to each post to go directly to the full editor.


All the best from Memphis,
Jordan

Like the work/support being done to keep the "Elvis World" online? Feel free to send a tip to me via PayPal at sales@elvicities.com

Image

fa-boltfa-boltPlease send all tech support requests to: tech@elvicities.comfa-boltfa-bolt

Make sure to visit my friends at the EAP society (https://eapsociety.com/)! It's a movement! For all generations of fans! And it's worth supporting!!!

User avatar

trevorelvis
Posts: 1038
Registered for: 19 years 8 months
Location: Ireland
Has thanked: 71 times
Been thanked: 246 times
Age: 50

Re: The Mega Upgrade [support/request topic]

Post by trevorelvis »

Hi Jordan
I’m having an issue posting today on Tapatalk, it won’t allow me permission. Or view images

Trev


My Elvis Facebook Group : His Truth Goes Marching On

https://www.facebook.com/groups/tcbelvis

Page at https://www.facebook.com/elvispresleyhistruthismarchingon/

http://twitter.com/presleytweets

Elvis Presley 1970
"Before you abuse, criticise or accuse - walk a mile in my shoes"

Rocky Balboa 2007
"The world ain't all sunshine and rainbows. It's a very mean and nasty place and I don't care how tough you are it will beat you to your knees and keep you there permanently if you let it. You, me, or nobody is gonna hit as hard as life. But it ain't about how hard ya hit. It's about how hard you can get hit and keep moving forward. How much you can take and keep moving forward. That's how winning is done! Now if you know what you're worth then go out and get what you're worth. But ya gotta be willing to take the hits."

User avatar

Topic author
fecc-mechanic
Tech Guru.
Posts: 6681
Registered for: 21 years 5 months
Location: Memphis, TN
Mood:
Has thanked: 908 times
Been thanked: 507 times
Age: 42

Re: The Mega Upgrade [support/request topic]

Post by fecc-mechanic »

trevorelvis wrote:Hi Jordan
I’m having an issue posting today on Tapatalk, it won’t allow me permission. Or view images

Trev
Hi Trevor.
All seems to be ok now. There appears to have been issues with the Tapatalk service earlier which they have fixed.

Sent from my LG-G710 using Tapatalk



All the best from Memphis,
Jordan

Like the work/support being done to keep the "Elvis World" online? Feel free to send a tip to me via PayPal at sales@elvicities.com

Image

fa-boltfa-boltPlease send all tech support requests to: tech@elvicities.comfa-boltfa-bolt

Make sure to visit my friends at the EAP society (https://eapsociety.com/)! It's a movement! For all generations of fans! And it's worth supporting!!!

User avatar

jetblack
Posts: 4797
Registered for: 20 years 1 month
Location: Newcastle upon Tyne, England
Has thanked: 6351 times
Been thanked: 5637 times

Re: The Mega Upgrade [support/request topic]

Post by jetblack »

Clicking on unread posts on a topic is not working for me - it is going to first post on page 1 on every post I click onto.

Andy


Elvis - King of the UK charts

User avatar

Topic author
fecc-mechanic
Tech Guru.
Posts: 6681
Registered for: 21 years 5 months
Location: Memphis, TN
Mood:
Has thanked: 908 times
Been thanked: 507 times
Age: 42

Re: The Mega Upgrade [support/request topic]

Post by fecc-mechanic »

jetblack wrote:Clicking on unread posts on a topic is not working for me - it is going to first post on page 1 on every post I click onto.

Andy
Oops. That was overwritten in the minor version update yesterday. Fixing it shortly.

Sent from my LG-G710 using Tapatalk



All the best from Memphis,
Jordan

Like the work/support being done to keep the "Elvis World" online? Feel free to send a tip to me via PayPal at sales@elvicities.com

Image

fa-boltfa-boltPlease send all tech support requests to: tech@elvicities.comfa-boltfa-bolt

Make sure to visit my friends at the EAP society (https://eapsociety.com/)! It's a movement! For all generations of fans! And it's worth supporting!!!

User avatar

Topic author
fecc-mechanic
Tech Guru.
Posts: 6681
Registered for: 21 years 5 months
Location: Memphis, TN
Mood:
Has thanked: 908 times
Been thanked: 507 times
Age: 42

Re: The Mega Upgrade [support/request topic]

Post by fecc-mechanic »

jetblack wrote:
Thu Jan 09, 2020 5:08 pm
Clicking on unread posts on a topic is not working for me - it is going to first post on page 1 on every post I click onto.

Andy
@jetblack
Fixed!


All the best from Memphis,
Jordan

Like the work/support being done to keep the "Elvis World" online? Feel free to send a tip to me via PayPal at sales@elvicities.com

Image

fa-boltfa-boltPlease send all tech support requests to: tech@elvicities.comfa-boltfa-bolt

Make sure to visit my friends at the EAP society (https://eapsociety.com/)! It's a movement! For all generations of fans! And it's worth supporting!!!

User avatar

jetblack
Posts: 4797
Registered for: 20 years 1 month
Location: Newcastle upon Tyne, England
Has thanked: 6351 times
Been thanked: 5637 times

Re: The Mega Upgrade [support/request topic]

Post by jetblack »

Looks like it - many thanks.

Andy


Elvis - King of the UK charts

User avatar

trevorelvis
Posts: 1038
Registered for: 19 years 8 months
Location: Ireland
Has thanked: 71 times
Been thanked: 246 times
Age: 50

Re: The Mega Upgrade [support/request topic]

Post by trevorelvis »

fecc-mechanic wrote:
Thu Jan 09, 2020 4:01 pm
trevorelvis wrote:Hi Jordan
I’m having an issue posting today on Tapatalk, it won’t allow me permission. Or view images

Trev
Hi Trevor.
All seems to be ok now. There appears to have been issues with the Tapatalk service earlier which they have fixed.

Sent from my LG-G710 using Tapatalk
I’m still having the issue

Trev


My Elvis Facebook Group : His Truth Goes Marching On

https://www.facebook.com/groups/tcbelvis

Page at https://www.facebook.com/elvispresleyhistruthismarchingon/

http://twitter.com/presleytweets

Elvis Presley 1970
"Before you abuse, criticise or accuse - walk a mile in my shoes"

Rocky Balboa 2007
"The world ain't all sunshine and rainbows. It's a very mean and nasty place and I don't care how tough you are it will beat you to your knees and keep you there permanently if you let it. You, me, or nobody is gonna hit as hard as life. But it ain't about how hard ya hit. It's about how hard you can get hit and keep moving forward. How much you can take and keep moving forward. That's how winning is done! Now if you know what you're worth then go out and get what you're worth. But ya gotta be willing to take the hits."

User avatar

Topic author
fecc-mechanic
Tech Guru.
Posts: 6681
Registered for: 21 years 5 months
Location: Memphis, TN
Mood:
Has thanked: 908 times
Been thanked: 507 times
Age: 42

Re: The Mega Upgrade [support/request topic]

Post by fecc-mechanic »


trevorelvis wrote:
fecc-mechanic wrote:
Thu Jan 09, 2020 4:01 pm
trevorelvis wrote:Hi Jordan
I’m having an issue posting today on Tapatalk, it won’t allow me permission. Or view images

Trev
Hi Trevor.
All seems to be ok now. There appears to have been issues with the Tapatalk service earlier which they have fixed.

Sent from my LG-G710 using Tapatalk
I’m still having the issue

Trev
Hi Trevor,
When you say it's not allowing you, does it have a specific error? I'm posting from Tapatalk and a few other members have today also. Is your device android or Apple?

Sent from my LG-G710 using Tapatalk



All the best from Memphis,
Jordan

Like the work/support being done to keep the "Elvis World" online? Feel free to send a tip to me via PayPal at sales@elvicities.com

Image

fa-boltfa-boltPlease send all tech support requests to: tech@elvicities.comfa-boltfa-bolt

Make sure to visit my friends at the EAP society (https://eapsociety.com/)! It's a movement! For all generations of fans! And it's worth supporting!!!

User avatar

trevorelvis
Posts: 1038
Registered for: 19 years 8 months
Location: Ireland
Has thanked: 71 times
Been thanked: 246 times
Age: 50

Re: The Mega Upgrade [support/request topic]

Post by trevorelvis »

I’m iOS. It’s just telling me I don’t have permission. I logged in and out. iPad


My Elvis Facebook Group : His Truth Goes Marching On

https://www.facebook.com/groups/tcbelvis

Page at https://www.facebook.com/elvispresleyhistruthismarchingon/

http://twitter.com/presleytweets

Elvis Presley 1970
"Before you abuse, criticise or accuse - walk a mile in my shoes"

Rocky Balboa 2007
"The world ain't all sunshine and rainbows. It's a very mean and nasty place and I don't care how tough you are it will beat you to your knees and keep you there permanently if you let it. You, me, or nobody is gonna hit as hard as life. But it ain't about how hard ya hit. It's about how hard you can get hit and keep moving forward. How much you can take and keep moving forward. That's how winning is done! Now if you know what you're worth then go out and get what you're worth. But ya gotta be willing to take the hits."

User avatar

trevorelvis
Posts: 1038
Registered for: 19 years 8 months
Location: Ireland
Has thanked: 71 times
Been thanked: 246 times
Age: 50

Re: The Mega Upgrade [support/request topic]

Post by trevorelvis »

Actually it’s other forums too
So it’s not this one that’s the problem
Sorry


My Elvis Facebook Group : His Truth Goes Marching On

https://www.facebook.com/groups/tcbelvis

Page at https://www.facebook.com/elvispresleyhistruthismarchingon/

http://twitter.com/presleytweets

Elvis Presley 1970
"Before you abuse, criticise or accuse - walk a mile in my shoes"

Rocky Balboa 2007
"The world ain't all sunshine and rainbows. It's a very mean and nasty place and I don't care how tough you are it will beat you to your knees and keep you there permanently if you let it. You, me, or nobody is gonna hit as hard as life. But it ain't about how hard ya hit. It's about how hard you can get hit and keep moving forward. How much you can take and keep moving forward. That's how winning is done! Now if you know what you're worth then go out and get what you're worth. But ya gotta be willing to take the hits."

User avatar

Topic author
fecc-mechanic
Tech Guru.
Posts: 6681
Registered for: 21 years 5 months
Location: Memphis, TN
Mood:
Has thanked: 908 times
Been thanked: 507 times
Age: 42

Re: The Mega Upgrade [support/request topic]

Post by fecc-mechanic »

trevorelvis wrote:Actually it’s other forums too
So it’s not this one that’s the problem
Sorry
No worries. I hope they get it fixed soon.

Sent from my LG-G710 using Tapatalk



All the best from Memphis,
Jordan

Like the work/support being done to keep the "Elvis World" online? Feel free to send a tip to me via PayPal at sales@elvicities.com

Image

fa-boltfa-boltPlease send all tech support requests to: tech@elvicities.comfa-boltfa-bolt

Make sure to visit my friends at the EAP society (https://eapsociety.com/)! It's a movement! For all generations of fans! And it's worth supporting!!!

User avatar

trevorelvis
Posts: 1038
Registered for: 19 years 8 months
Location: Ireland
Has thanked: 71 times
Been thanked: 246 times
Age: 50

Re: The Mega Upgrade [support/request topic]

Post by trevorelvis »

I thought other forums were a problem but it’s just FECC now
I tried changing passwords
It’s saying I don’t have permission to post, reply or view images

Trevor


My Elvis Facebook Group : His Truth Goes Marching On

https://www.facebook.com/groups/tcbelvis

Page at https://www.facebook.com/elvispresleyhistruthismarchingon/

http://twitter.com/presleytweets

Elvis Presley 1970
"Before you abuse, criticise or accuse - walk a mile in my shoes"

Rocky Balboa 2007
"The world ain't all sunshine and rainbows. It's a very mean and nasty place and I don't care how tough you are it will beat you to your knees and keep you there permanently if you let it. You, me, or nobody is gonna hit as hard as life. But it ain't about how hard ya hit. It's about how hard you can get hit and keep moving forward. How much you can take and keep moving forward. That's how winning is done! Now if you know what you're worth then go out and get what you're worth. But ya gotta be willing to take the hits."

User avatar

trevorelvis
Posts: 1038
Registered for: 19 years 8 months
Location: Ireland
Has thanked: 71 times
Been thanked: 246 times
Age: 50

Re: The Mega Upgrade [support/request topic]

Post by trevorelvis »

I’ve got in touch with tapatalk too and sent them screenshots


My Elvis Facebook Group : His Truth Goes Marching On

https://www.facebook.com/groups/tcbelvis

Page at https://www.facebook.com/elvispresleyhistruthismarchingon/

http://twitter.com/presleytweets

Elvis Presley 1970
"Before you abuse, criticise or accuse - walk a mile in my shoes"

Rocky Balboa 2007
"The world ain't all sunshine and rainbows. It's a very mean and nasty place and I don't care how tough you are it will beat you to your knees and keep you there permanently if you let it. You, me, or nobody is gonna hit as hard as life. But it ain't about how hard ya hit. It's about how hard you can get hit and keep moving forward. How much you can take and keep moving forward. That's how winning is done! Now if you know what you're worth then go out and get what you're worth. But ya gotta be willing to take the hits."

User avatar

Alan_K
Posts: 1334
Registered for: 6 years
Has thanked: 242 times
Been thanked: 666 times

Re: The Mega Upgrade [support/request topic]

Post by Alan_K »

Is it Control + F5 that clears the cache? If so give it a go if you haven't already, then close the browser(s) down and then re-open.

It's quck and easy to do, not guaranteeing anything, but not much to lose.


15562days.com - A chronological profile of the most influential artist of the latter half of the 20th century, Elvis Presley.

User avatar

Topic author
fecc-mechanic
Tech Guru.
Posts: 6681
Registered for: 21 years 5 months
Location: Memphis, TN
Mood:
Has thanked: 908 times
Been thanked: 507 times
Age: 42

Re: The Mega Upgrade [support/request topic]

Post by fecc-mechanic »

Hi Trevor!
Sorry to still hear you are having issues with tapatalk.
Whilst, there are, indeed permissions settings on our end for the forum - they are just for the web forum. And not a set of settings for tapatalk. I did my due diligence anyway and looked at your permissions settings on our end and everything appears the way it should.
In deducing the "guts" of the issue, which shows me that it is an app issue with tapatalk, you are able to perform the actions via your browser that tapatalk is claiming you do not have permissions to perform.
What may be beneficial at this point is to clear the app cache for tapatalk as seen here:

https://mybroadband.co.za/forum/threads/anyway-to-clear-the-tapatalk-app-cache-without-losing-your-forum-list-logins-setting.868528/post-19057998


All the best from Memphis,
Jordan

Like the work/support being done to keep the "Elvis World" online? Feel free to send a tip to me via PayPal at sales@elvicities.com

Image

fa-boltfa-boltPlease send all tech support requests to: tech@elvicities.comfa-boltfa-bolt

Make sure to visit my friends at the EAP society (https://eapsociety.com/)! It's a movement! For all generations of fans! And it's worth supporting!!!

User avatar

luckyjackson1
Posts: 9176
Registered for: 14 years 3 months
Location: Germany, pretty close to Bad Nauheim
Has thanked: 1855 times
Been thanked: 1183 times

Re: The Mega Upgrade [support/request topic]

Post by luckyjackson1 »

Jordan, from time to time my "your posts" doesn't get updated. I just wanted to check out answers from my yesterday's emissions but couldn't find them in the "your posts" section. I remembered at least one comment and checked out the topic and the comment is still there. This happened before but I was thinking then: no biggie, it will be fixed. But since it happened again now I decided to let you know.


When the evening shadows fall
And you're wondering who to call
For a little company
There's always me

User avatar

Topic author
fecc-mechanic
Tech Guru.
Posts: 6681
Registered for: 21 years 5 months
Location: Memphis, TN
Mood:
Has thanked: 908 times
Been thanked: 507 times
Age: 42

Re: The Mega Upgrade [support/request topic]

Post by fecc-mechanic »

Hi!
The search/my posts/my topics areas are updated every 15 minutes (most of the time sooner) via the Sphinx search backend. How old is the submission in question that didn't get indexed?


:open_mouth:

Updated response in next post....



User avatar

Topic author
fecc-mechanic
Tech Guru.
Posts: 6681
Registered for: 21 years 5 months
Location: Memphis, TN
Mood:
Has thanked: 908 times
Been thanked: 507 times
Age: 42

Re: The Mega Upgrade [support/request topic]

Post by fecc-mechanic »

I am making a giant :facep: :facep: right now.
There was some human error involved in why content hasn't been properly indexed since the last minor update a few days ago.
But rest assured, it is fixed now. :face_with_monocle:

Thank you, and everyone else who has submitted bug reports. :thumbsup: :thumbsup:

Without you guys, the board wouldn't run as smoothly as it does. And I do sincerely mean that.


All the best from Memphis,
Jordan

Like the work/support being done to keep the "Elvis World" online? Feel free to send a tip to me via PayPal at sales@elvicities.com

Image

fa-boltfa-boltPlease send all tech support requests to: tech@elvicities.comfa-boltfa-bolt

Make sure to visit my friends at the EAP society (https://eapsociety.com/)! It's a movement! For all generations of fans! And it's worth supporting!!!

User avatar

luckyjackson1
Posts: 9176
Registered for: 14 years 3 months
Location: Germany, pretty close to Bad Nauheim
Has thanked: 1855 times
Been thanked: 1183 times

Re: The Mega Upgrade [support/request topic]

Post by luckyjackson1 »

Does that small display of the page in the middle only remain this way now? I refuse to wear glasses.

FECC Small Display 16.01.20.jpg
You do not have the required permissions to view the files attached to this post.


When the evening shadows fall
And you're wondering who to call
For a little company
There's always me

User avatar

Topic author
fecc-mechanic
Tech Guru.
Posts: 6681
Registered for: 21 years 5 months
Location: Memphis, TN
Mood:
Has thanked: 908 times
Been thanked: 507 times
Age: 42

Re: The Mega Upgrade [support/request topic]

Post by fecc-mechanic »

luckyjackson1 wrote:Does that small display of the page in the middle only remain this way now? I refuse to wear glasses.

FECC Small Display 16.01.20.jpg
Please refer to this previous post:
 ! Message from: FECC-Mechanic
The forum has reverted all styles/themes to their original width to fix device compatibility issues.
You can change them back to full screen if you prefer by going to:
User Control Panel ----> Board Preferences -----> Edit Display Options
You will then be able to select "yes" or "no" for "Use Maximum Width".
::rocks


All the best from Memphis,
Jordan

Like the work/support being done to keep the "Elvis World" online? Feel free to send a tip to me via PayPal at sales@elvicities.com

Image

fa-boltfa-boltPlease send all tech support requests to: tech@elvicities.comfa-boltfa-bolt

Make sure to visit my friends at the EAP society (https://eapsociety.com/)! It's a movement! For all generations of fans! And it's worth supporting!!!

User avatar

luckyjackson1
Posts: 9176
Registered for: 14 years 3 months
Location: Germany, pretty close to Bad Nauheim
Has thanked: 1855 times
Been thanked: 1183 times

Re: The Mega Upgrade [support/request topic]

Post by luckyjackson1 »

:facep: Sorry, Jordan, and thanks. I missed it. :facep:


When the evening shadows fall
And you're wondering who to call
For a little company
There's always me

User avatar

When In Rome
Posts: 2865
Registered for: 12 years 8 months
Location: Haydock, Merseyside, UK
Has thanked: 801 times
Been thanked: 1110 times
Age: 52

Re: The Mega Upgrade [support/request topic]

Post by When In Rome »

Despite having 'Remember Me' checked and my browser set to not delete cookies etc. every time I close the browser the site logs me out and never remembers me. Anything I'm doing wrong?


Well, Good evenin', don't that sun look good goin' down...