The Mega Upgrade '24 [support/request topic]

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fecc-mechanic
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Re: The Mega Upgrade [support/request topic]

Post by fecc-mechanic »

When In Rome wrote:
Mon Jan 20, 2020 3:23 am
Despite having 'Remember Me' checked and my browser set to not delete cookies etc. every time I close the browser the site logs me out and never remembers me. Anything I'm doing wrong?
Howdy!
As weird as this may sound you may still have the old non-ssl cookie in your cache. Scroll down and click the delete forum cookies icon/link. You may also have this happen if you aren't using the secure https version of the forum. Let me know.

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Last edited by fecc-mechanic on Mon Jan 20, 2020 6:49 am, edited 1 time in total.
Reason: screenshot


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Re: The Mega Upgrade [support/request topic]

Post by When In Rome »

fecc-mechanic wrote:
Mon Jan 20, 2020 4:05 am


Howdy!
As weird as this may sound you may still have the old non-ssl cookie in your cache. Scroll down and click the delete forum cookies icon/link. You may also have this happen if you aren't using the secure https version of the forum. Let me know.
Hello and thank you! All good now! :wink:


Well, Good evenin', don't that sun look good goin' down...

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Re: The Mega Upgrade [support/request topic]

Post by When In Rome »

When In Rome wrote:
Mon Jan 20, 2020 2:16 pm
fecc-mechanic wrote:
Mon Jan 20, 2020 4:05 am


Howdy!
As weird as this may sound you may still have the old non-ssl cookie in your cache. Scroll down and click the delete forum cookies icon/link. You may also have this happen if you aren't using the secure https version of the forum. Let me know.
Hello and thank you! All good now! :wink:
How do I view the secure http version, as it's now forgetting my preferences again...


Well, Good evenin', don't that sun look good goin' down...

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Re: The Mega Upgrade [support/request topic]

Post by fecc-mechanic »

When In Rome wrote:
Mon Jan 27, 2020 9:15 pm
When In Rome wrote:
Mon Jan 20, 2020 2:16 pm
fecc-mechanic wrote:
Mon Jan 20, 2020 4:05 am


Howdy!
As weird as this may sound you may still have the old non-ssl cookie in your cache. Scroll down and click the delete forum cookies icon/link. You may also have this happen if you aren't using the secure https version of the forum. Let me know.
Hello and thank you! All good now! :wink:
How do I view the secure http version, as it's now forgetting my preferences again...

Just make sure the address starts with https://
https://elvis-collectors.com/forum

And scroll to the bottom and click "delete cookies".


All the best from Memphis,
Jordan

Like the work/support being done to keep the "Elvis World" online? Feel free to send a tip to me via PayPal at sales@elvicities.com

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fa-boltfa-boltPlease send all tech support requests to: tech@elvicities.comfa-boltfa-bolt

Make sure to visit my friends at the EAP society (https://eapsociety.com/)! It's a movement! For all generations of fans! And it's worth supporting!!!

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Re: The Mega Upgrade [support/request topic]

Post by When In Rome »

fecc-mechanic wrote:
Mon Jan 27, 2020 9:17 pm
When In Rome wrote:
Mon Jan 27, 2020 9:15 pm
When In Rome wrote:
Mon Jan 20, 2020 2:16 pm
fecc-mechanic wrote:
Mon Jan 20, 2020 4:05 am


Howdy!
As weird as this may sound you may still have the old non-ssl cookie in your cache. Scroll down and click the delete forum cookies icon/link. You may also have this happen if you aren't using the secure https version of the forum. Let me know.
Hello and thank you! All good now! :wink:
How do I view the secure http version, as it's now forgetting my preferences again...

Just make sure the address starts with https://
https://elvis-collectors.com/forum

And scroll to the bottom and click "delete cookies".
Thank you very much. It's all secure now, I hadn't clocked it was on the old version. Thanks for the quick response too!


Well, Good evenin', don't that sun look good goin' down...

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Re: The Mega Upgrade [support/request topic]

Post by fecc-mechanic »

@When In Rome - not a problem ;)

Sent from my LG-G710 using Tapatalk



All the best from Memphis,
Jordan

Like the work/support being done to keep the "Elvis World" online? Feel free to send a tip to me via PayPal at sales@elvicities.com

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fa-boltfa-boltPlease send all tech support requests to: tech@elvicities.comfa-boltfa-bolt

Make sure to visit my friends at the EAP society (https://eapsociety.com/)! It's a movement! For all generations of fans! And it's worth supporting!!!

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Re: The Mega Upgrade [support/request topic]

Post by Alan_K »

At time of posting this site is running slooooow.

Also got this:-
overload.png
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15562days.com - A chronological profile of the most influential artist of the latter half of the 20th century, Elvis Presley.

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Re: The Mega Upgrade [support/request topic]

Post by fecc-mechanic »

Alan_K wrote:
Mon Feb 24, 2020 5:59 pm
At time of posting this site is running slooooow.

Also got this:-
Image
Hi @Alan_K
The server had just come back up after a routine reboot during that time. Once rebooted, it takes about 5-15 minutes for the load to equalize.

You can stay up-to-date on any service issues or related at:
https://twitter.com/ElviCItiesIntl

The server is now back to optimal load values.


All the best from Memphis,
Jordan

Like the work/support being done to keep the "Elvis World" online? Feel free to send a tip to me via PayPal at sales@elvicities.com

Image

fa-boltfa-boltPlease send all tech support requests to: tech@elvicities.comfa-boltfa-bolt

Make sure to visit my friends at the EAP society (https://eapsociety.com/)! It's a movement! For all generations of fans! And it's worth supporting!!!

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Re: The Mega Upgrade [support/request topic]

Post by Alan_K »

fecc-mechanic wrote:
Mon Feb 24, 2020 6:04 pm
The server is now back to optimal load values.
Took a while for it to reach me but this morning it is back to normal, many thanks.


15562days.com - A chronological profile of the most influential artist of the latter half of the 20th century, Elvis Presley.

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Re: The Mega Upgrade [support/request topic]

Post by luckyjackson1 »

When trying to search for my posts it says "Sorry, search could not be performed. More information about this failure has been logged in the error log."

Also a few minutes ago it took me quite some time to edit and send a message. The physical memory on my computer went up to 57% and I feared everything would break down or freeze and my message would be gone. Luckily enough this wasn't the case.

Thanks, Jordan! :)


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Re: The Mega Upgrade [support/request topic]

Post by fecc-mechanic »

luckyjackson1 wrote:
Sat May 30, 2020 11:55 am
When trying to search for my posts it says "Sorry, search could not be performed. More information about this failure has been logged in the error log."

Also a few minutes ago it took me quite some time to edit and send a message. The physical memory on my computer went up to 57% and I feared everything would break down or freeze and my message would be gone. Luckily enough this wasn't the case.

Thanks, Jordan! :)
Weirdness all around. The custom search process I implemented when we initially upgraded decided on its own that it wouldn't accept connections.....From anyone.... That has been fixed.
As for the second issue, not seeing any spikes in the server CPU(s) at that time to account for the behavior you describe. I always end up with the haunted servers. Never fails :P


All the best from Memphis,
Jordan

Like the work/support being done to keep the "Elvis World" online? Feel free to send a tip to me via PayPal at sales@elvicities.com

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fa-boltfa-boltPlease send all tech support requests to: tech@elvicities.comfa-boltfa-bolt

Make sure to visit my friends at the EAP society (https://eapsociety.com/)! It's a movement! For all generations of fans! And it's worth supporting!!!

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Re: The Mega Upgrade [support/request topic]

Post by luckyjackson1 »

fecc-mechanic wrote:
Sat May 30, 2020 10:17 pm
luckyjackson1 wrote:
Sat May 30, 2020 11:55 am
When trying to search for my posts it says "Sorry, search could not be performed. More information about this failure has been logged in the error log."

Also a few minutes ago it took me quite some time to edit and send a message. The physical memory on my computer went up to 57% and I feared everything would break down or freeze and my message would be gone. Luckily enough this wasn't the case.

Thanks, Jordan! :)
Weirdness all around. The custom search process I implemented when we initially upgraded decided on its own that it wouldn't accept connections.....From anyone.... That has been fixed.
As for the second issue, not seeing any spikes in the server CPU(s) at that time to account for the behavior you describe. I always end up with the haunted servers. Never fails :P
:smt005 Thanks a lot. The 2nd issue might have simply been my internet browser :smt021


When the evening shadows fall
And you're wondering who to call
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There's always me

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Re: The Mega Upgrade [support/request topic]

Post by fecc-mechanic »

The update that would let us utilize Php 8.1/8.2 on the forums, vastly speeding it up, as well as some new features, and some "under the hood" improvements has been postponed d/t high incoming traffic to the site.
But within a week we (knock on wood) should be enjoying the benefits of the update.


All the best from Memphis,
Jordan

Like the work/support being done to keep the "Elvis World" online? Feel free to send a tip to me via PayPal at sales@elvicities.com

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fa-boltfa-boltPlease send all tech support requests to: tech@elvicities.comfa-boltfa-bolt

Make sure to visit my friends at the EAP society (https://eapsociety.com/)! It's a movement! For all generations of fans! And it's worth supporting!!!

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Re: The Mega Upgrade '24 [support/request topic]

Post by fecc-mechanic »

It's Coming!


All the best from Memphis,
Jordan

Like the work/support being done to keep the "Elvis World" online? Feel free to send a tip to me via PayPal at sales@elvicities.com

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Make sure to visit my friends at the EAP society (https://eapsociety.com/)! It's a movement! For all generations of fans! And it's worth supporting!!!

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Re: The Mega Upgrade '24 [support/request topic]

Post by drjohncarpenter »

fecc-mechanic wrote:
Mon Nov 13, 2023 9:09 pm
It's Coming!






You're the best.


::rocks


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Stop, look and listen, baby <<--->> that's my philosophy!

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Re: The Mega Upgrade '24 [support/request topic]

Post by BrianTCB »

fecc-mechanic wrote:
Mon Nov 13, 2023 9:09 pm
It's Coming!
Good stuff!!! ::rocks



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Re: The Mega Upgrade '24 [support/request topic]

Post by fecc-mechanic »

fecc-mechanic wrote:
Wed Dec 25, 2019 10:37 am
From '19:
The core of the upgrade has been installed. There are still some things I have to tweak here and there. But otherwise, everything appears to be working as it should!
If you have any requests or support issues, please post here.
Thank you, everyone, for your patience!


CURRENT A/O 11/20/23
We will be upgrading both the software and the servers by 11/28/23. This is your space to make requests, or log support issues along the way. New FECC server stats/config will be added as soon as possible.
Centos 6/7/8, the server Operating System we have used since the start back (officially) in '03 is being retired, so we will be converting to another, similar Linux platform. You will not notice anything but faster loading speeds. More space. And.. Again this is were you make your voice heard about what you expect to see as far as feature upgrades. While not all are possible, as you've seen in the past MANY have been. So don't be shy!

For the latest:
https://www.twitter.com/ElviCitiesINTL
fecc-mechanic wrote: 11/21/23
The new servers have been acquired, with more than double the space (on NVME drives this time!!) of the prior giant servers, better performing processor, and more!!
fecc-mechanic wrote: 11/23/23
All things are moving smoothly with "mega server project 24". The most time is spent securing and preparing the new servers. THEN comes moving the sites, which have been backed up in a rolling 30min/1hr cycle to the "cloud" for more than a month now. ElviCities has your back!


All the best from Memphis,
Jordan

Like the work/support being done to keep the "Elvis World" online? Feel free to send a tip to me via PayPal at sales@elvicities.com

Image

fa-boltfa-boltPlease send all tech support requests to: tech@elvicities.comfa-boltfa-bolt

Make sure to visit my friends at the EAP society (https://eapsociety.com/)! It's a movement! For all generations of fans! And it's worth supporting!!!

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Re: The Mega Upgrade '24 [support/request topic]

Post by fecc-mechanic »

HAPPY THANKSGIVING to all my pals in the USA!

All things are moving smoothly with "mega server project 24". The most time is spent securing and preparing the new servers. THEN comes moving the sites, which have been backed up in a rolling 30min/1hr cycle to the "cloud" for more than a month now. ElviCities has your back!


All the best from Memphis,
Jordan

Like the work/support being done to keep the "Elvis World" online? Feel free to send a tip to me via PayPal at sales@elvicities.com

Image

fa-boltfa-boltPlease send all tech support requests to: tech@elvicities.comfa-boltfa-bolt

Make sure to visit my friends at the EAP society (https://eapsociety.com/)! It's a movement! For all generations of fans! And it's worth supporting!!!

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Re: The Mega Upgrade '24 [support/request topic]

Post by fecc-mechanic »

And we are back.. As always, any bug reports here please!


All the best from Memphis,
Jordan

Like the work/support being done to keep the "Elvis World" online? Feel free to send a tip to me via PayPal at sales@elvicities.com

Image

fa-boltfa-boltPlease send all tech support requests to: tech@elvicities.comfa-boltfa-bolt

Make sure to visit my friends at the EAP society (https://eapsociety.com/)! It's a movement! For all generations of fans! And it's worth supporting!!!

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Re: The Mega Upgrade '24 [support/request topic]

Post by fecc-mechanic »

Things I am aware of:
1.) The search is borked. fixed
2.) Issue with persistent logouts (priority)
3.) Servers need more optimization. (working on it)


Thank you all for being so patient! We are locked in until almost 2026. So No worries about any of the sites going away!


All the best from Memphis,
Jordan

Like the work/support being done to keep the "Elvis World" online? Feel free to send a tip to me via PayPal at sales@elvicities.com

Image

fa-boltfa-boltPlease send all tech support requests to: tech@elvicities.comfa-boltfa-bolt

Make sure to visit my friends at the EAP society (https://eapsociety.com/)! It's a movement! For all generations of fans! And it's worth supporting!!!

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Re: The Mega Upgrade '24 [support/request topic]

Post by Rob »

Anyone else having problems staying logged in? Every couple of posts I click on boots me and I have to log back in.

You've finally found a way to toss me out, haven't you?


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Re: The Mega Upgrade '24 [support/request topic]

Post by fecc-mechanic »

Rob wrote:
Mon Nov 27, 2023 3:06 pm
Anyone else having problems staying logged in? Every couple of posts I click on boots me and I have to log back in.

You've finally found a way to toss me out, haven't you?
Good morning Rob!
With it being a new server. A new board cookie has been installed. To clear the old one from your browser(s) scroll all the way down to the bottom right and you'll see a garbage can icon. Click that (you may need to do it a couple times) and you should be good to go! If that doesn't work, your browser may still be holding onto the old one for ol' times sake --- in that case go in your settings and clear your cookies and cache. How's the Maxwell House tasting?


All the best from Memphis,
Jordan

Like the work/support being done to keep the "Elvis World" online? Feel free to send a tip to me via PayPal at sales@elvicities.com

Image

fa-boltfa-boltPlease send all tech support requests to: tech@elvicities.comfa-boltfa-bolt

Make sure to visit my friends at the EAP society (https://eapsociety.com/)! It's a movement! For all generations of fans! And it's worth supporting!!!

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Re: The Mega Upgrade '24 [support/request topic]

Post by fecc-mechanic »

Things I am aware of:
1.) The search is borked. fixed
2.) Issue with persistent logouts -----> I have resolved this.
3.) Servers need more optimization. (working on it)
4.) ??? Don't be afraid to speak up.


All the best from Memphis,
Jordan

Like the work/support being done to keep the "Elvis World" online? Feel free to send a tip to me via PayPal at sales@elvicities.com

Image

fa-boltfa-boltPlease send all tech support requests to: tech@elvicities.comfa-boltfa-bolt

Make sure to visit my friends at the EAP society (https://eapsociety.com/)! It's a movement! For all generations of fans! And it's worth supporting!!!

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Re: The Mega Upgrade '24 [support/request topic]

Post by Alan_K »

The two main bugs were that the Quick Links weren't working but I guessed they soon would be - and they are now.

Log in page pops up but CTRL + F5 should fix that - I'll now try.

Edit - it worked but I was taken aback by the layout change only to realise that I wasn't logged in. (Layout was retained when logged out before but that's due to other cookies not just the log in one).

Logged in and now no issues.


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Re: The Mega Upgrade '24 [support/request topic]

Post by Alan_K »

Also, speed? Seems a bit slow still. Is that something that will come together once everything is in place and all boxes ticked?


15562days.com - A chronological profile of the most influential artist of the latter half of the 20th century, Elvis Presley.